Service Operations Analyst

London
Permanent
Salary : £40,000
Contact Name : Jake Contact Email : jpedlingham@itrpartners.co.uk

Service Operations Analyst – Exciting Payments Organisation

London based permanent role, salary up to £40,000pa plus benefits.

If you’re looking to join one of most exciting fast growing Payments companies in the UK and even Globally, are an experienced, ambitious Service Operations Analyst looking for a new challenge, read on… this is for you.

In this role you will be responsible for supporting all Change and Problem Management functions, and general support for all Service Operations. You will:

Service Operations Analyst

  • Support the Problem Manager to ensure all incidents are logged and managed as per process.
  • Support the Change Manager to ensure all change adheres to the Change Management Process.
  • Carry out Incident Management and Availability/Recovery Management tasks where required

You will have the following skills for role:

  • Proven background in a Service Operations function
  • Strong understanding of Change Management or Problem Management
  • Strong stakeholder skills
  • Strong verbal and written skills

Desirably but not essentially you will have skills with:

  • Knowledge around ServiceNow
  • Agile understanding

If you fit the above and would like to join one of the most exciting, innovative and cutting edge company’s in the UK please apply now!