Support
While Support may sound a broad term as it can cover a variety of roles with varying seniority but it has formed a large part of ITR’s growth supplying a number of clients with Helpdesk teams, NOC engineers and Support/Infrastructure Managers.
As roles and responsibilities within each client vary greatly, one companies 2nd line may be quite different to the next. ITR’s dedicated Support Consultants spend time trying to understand how each client structures their support team in order to tailor our selection process.
While our team spend time finding clients permanent additions to their team they are also constantly in contact with the best contract talent meaning that if you require an interim addition to your team or a project requires resource ITR are able to act quickly. ITR have been challenged to find people to start inside 24 hours and on more than one occasion have been able to provide suitable solutions for clients even with that timeframe.
Roles
- Helpdesk Engineer
- IT Support Analyst
- Service Desk Engineer
- Desktop Support Analyst
- Rollout Engineer
- 1st – 3rd Line Support
- Network Support Analyst
- Support Manager
- NOC Engineer
Technologies
- Microsoft – Windows Server, Exchange server, Active directory, Office 365, Hyper V
- VMWare – VSphere, ESX, Horizon View
- Citrix- XenApp, Xen Desktop, NetScaler, App V
- Cisco, CCNA, CCIE, CCNP, CCDP, ASA Firewall, Switching
- Checkpoint firewall
- Juniper
- Load Balancing
- VPN, Cloud, Salesforce
Infrastructure
While the IT market may always seem to have a buzz around the newest software or the best app, no client can survive without a solid infrastructure behind them.
Companies looking to improve efficiencies, operate on a larger scale or just hire new people all require their infrastructure solutions to be carefully planned and executed. The rise of remote working has but growing pressure on this, leading to the growth of virtualisation and cloud platforms.
ITR Partners have successfully sourced candidates covering all areas of Infrastructure and Networking across the UK. Roles we have covered include:-
Roles
- Network Engineer/Analyst
- Infrastructure security Architect/Consultant/Engineer
- Network Support
- 4th Line Server Engineer
- Virtualisation specialist
- Salesforce Developer
- DevOps Engineer
- NOC Engineer
Technologies
- Microsoft – Windows Server, Exchange server, Active directory, Office 365, Hyper V
- VMWare – VSphere, ESX, Horizon View
- Citrix- XenApp, Xen Desktop, NetScaler, App V
- Cisco, CCNA, CCIE, CCNP, CCDP, ASA Firewall, Switching
- Checkpoint firewall
- Juniper
- Load Balancing
- VPN, Cloud, Salesforce
